The RIS Software LeaderBoard is based entirely on retailer evaluations, providing a real-world view of software vendors’ performance. It ranks technology vendors based on customer satisfaction across a wide range of criteria, serving as an objective guide to help retailers find the vendors and solutions they need. For this year's Software LeaderBoard, nearly 400 retailers evaluated 99 software vendors across 50 categories.
NGC outperformed the other software vendors by providing great products and excellent service to its customers. NGC made it onto 25 Top-10 lists and notched nine number ones, a remarkable feat. Perhaps, the biggest win is the top ranking in the Customer Satisfaction by Tier-One Retailers list. This indicates that of all the vendors used by retailers with revenue greater than $1 billion, NGC is number one in the all-important category of Customer Satisfaction.
Download the report written by Joe Skorupa where he describes why NGC is “Best of the 2014 RIS Software Leaderboard”.