Managed Services

Proactive infrastructure and application maintenance ensures optimal system performance


Preventative maintenance saves time, money and headaches. After all, regularly scheduled maintenance is the key to keeping cars, aircraft and other critical machinery running smoothly. The same is true with your Information Technology systems – and it’s just as important, since IT systems are the lifeblood of your business.

That’s why NGC is proud to introduce our new Managed Services offering. NGC’s Managed Services saves you money by increasing system uptime, preventing the need for emergency maintenance, and keeping your NGC solutions running at peak efficiency. Our affordable offering covers Source Code Management, Database Management, Operational Services and On-Request Priority Service – making NGC Managed Services an essential part of any service agreement.

NGC Managed Services keeps your systems running smoothly, so your business runs smoothly, too.

NGC Managed Services include:

 

Source Code Management

Weekly proactive delivery of fixes. (Will not override modifications)
4 hours/month


Operational Services

System Monitoring/Maintenance/Health Check
4 hours/month or Quarterly


  • Log File Analysis
  • Disk Space Review
  • Processor Usage Analysis
  • Server Memory Analysis
  • Temporary Files Monitoring
  • Queue Monitoring
  • Web Server Review
  • Large File Identification

Database Management

Environment Check
8-12 hours/month or Quarterly


  • Review Server Performance
  • SQL Profiling of database
  • Index Tuning
  • Database Optimization
  • Code Optimization
  • Maintenance Plan Review

On Request Priority Service

4 hours Monthly


  • Priority for requests
  • Dedicated resource on call
 

Just a phone call away.

Want to learn more? Simply give us a call at
1-800-690-0642 to speak with one of our senior team members.



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